The DC Volunteer Snow Program, brought to you by Mayor Bowser and Serve DC, matches volunteers with senior residents and those with access and functional needs for snow removal services in the aftermath of a winter event. Each winter season, our goal is to ensure that Serve DC Volunteer Snow Team volunteers adopt a resident that has submitted a Snow Removal Request. With your help, we are building a Safer, Stronger DC.
To REQUEST Volunteer Snow Removal Services
Are you a DC resident who is a senior or has access and functional needs, who needs assistance clearing your sidewalks and front walkways this winter?
To sign-up, please contact 202-727-7925 or email your request to DCVSP@dc.gov. Information needed to complete the request include, Name, contact number, address & ward.
You can also request an exemption from the Department of Public Works (DPW) through the Sidewalk Shoveling Exemption Program . The Sidewalk Shoveling Exemption Program (SSEP) exempts qualified residents from enforcement by DPW for not removing snow and ice from their sidewalks within the first eight hours of daylight after the end of a winter storm.
Once approved, your exemption is valid for 2 years. You must apply every other year to continue to receive the exemption.
SY 2024-2025: All individuals who are accepted into the 2024-2025 exemption program will receive a certificate of acceptance from the Department of Public Works Solid Waste Education and Enforcement Program (SWEEP) for the Sidewalk Shoveling Exemption Program period November 1, 2024 – March 31, 2025.
Any resident found to be ineligible for exemption last year have to re-apply by October 31, 2024 to be considered for the current exemption period.
Residents who fill out the application AFTER October 31, 2024 will be considered for the next exemption period. Click HERE to register.
What Snow Removal Requesters Should Know:
- Qualified residents who meet these criteria:
- They live in their own single-family homes (single family homes only, no apartment buildings – please contact your property manager about snow removal).
- They are 60 years old or older and/or living with access and functional needs.
- This is a FREE service, coordinated by Serve DC for senior residents and those with access and functional needs. There is no charge to you for snow removal by the volunteers.
- Should someone assist with shoveling prior to the arrival of your volunteer, please contact Serve DC at 202-727-7925 so that we can inform your volunteer.
- Serve DC will make every effort to match you with a DC Volunteer Snow Team member for the entire winter season. In the event that requests exceed our volunteer's capacity, there may be a delay in receiving service. We will confirm with you once your residence has been adopted by a volunteer. This is a 100% volunteer effort, and our volunteers are happy to serve you.
- Resident Requestor – Frequently Asked Questions
